Hosted PBX VoIP - The Right Solution to Improve Communications

Efficient telecommunication systems can make day-to-day business communications smooth and easy. Hosted PBX VoIP phone system is the right solution for small businesses to improve communications and draw more prospects.

Hosted PBX VoIP Call Features for Quality Customer Service

The hosted PBX VoIP phone system comes with advanced call management features such as auto attendant to handle all your incoming calls. It attends calls and greets the callers with professional sounding greetings. Further, the callers will be given a menu of options to reach the right extensions. The calls are routed to the required extensions of your office, mailboxes, conference rooms and unlimited depths of auto attendants. You can even customize the system to convey information about your products and services. Altogether, callers will get the impression they are communicating with a bigger corporate.

In case there are multiple calls coming in at the same time, hosted PBX VoIP phone systems serve as call centers. The call queues will be directed to the phone line of a group of sales or service agents in your office. The person who attends the call communicates with the caller. Therefore, there is no need to worry about missing any important business calls.

Communicate with Your Callers While on the Move

A PBX VoIP system gives you the versatility to work from any location, while efficiently managing your business calls. The phone system can be integrated to your existing phone, if you have a dedicated broadband connection. The web interface lets you connect to your home network, personal numbers or any number of extension lines. Even if you are not available at your office, calls will be directed to the phone lines where you can be contacted.

There is a customer portal incorporated in the hosted PBX VoIP system, which makes it convenient for you to view call detail records and billing information, listen to and delete your voicemail and upload music on hold. With all such sophisticated features, it is evident that hosted PBX VoIP system is indeed the right solution to improve your business communications.

VoIP PBX - AccessDirect's hosted PBX system comes loaded with features such as voicemail, fax to email, auto attendant and follow me call forwarding.