Showing posts with label auto attendant. Show all posts
Showing posts with label auto attendant. Show all posts

Sunday, December 25, 2011

Virtual PBX With Advanced Call and Fax Features



The virtual PBX phone system with advanced call and fax features greatly enhances business telecommunication.

Advanced Call Features to Boost Business Image

The virtual PBX phone system has several novel features that help businesses boost their professional image. These include auto attendant, voicemail, call conferencing, voice to email, fax to email, music on hold, automatic call distribution and much more.

The automated call answering facility or auto attendant welcomes callers with appropriate salutations and then forwards calls to the extensions as desired by the caller. In case extensions are busy, the auto attendant redirects calls to other given numbers. It also manages numerous calls arriving together with great efficiency and performs call transfer without giving out 'connection busy' signals.

Unmatched Fax Features for Proper Communication

The fax feature is one of the important facilities offered by the virtual PBX system. All the fax services are accomplished without a fax machine. The fax facility lets users receive several faxes simultaneously at the same fax number. The sender does not get a busy signal even the system is receiving multiple calls. The user can also choose to use a new local or toll free fax number.

With the auto-sensing fax technology enabled in the phone system, faxes can be easily identified. The faxes that are received are converted into PDF files and then mailed to the personal email account of the user. The same fax can also be sent to several email addresses.

Facilities available at Minimum Investment

Businesses can enjoy the advanced functionalities of the virtual PBX phone system without buying and installing expensive PBX equipment in their premises. The necessary equipment is maintained at the service provider's site and PBX phone facilities are offered through a hosted server using broadband Internet or telephone connections at affordable monthly service charges.

Virtual PBX - AccessDirect provides your business with a world class PBX system. Virtual PBX system come loaded with features such as voicemail, fax to mail, auto attendant and follow me call forwarding.




Saturday, December 24, 2011

Virtual PBX System - Sound Big, Spend Little



The outstanding communication capabilities of virtual PBX phone system can be enjoyed without much capital investment. This is a great advantage for small businesses that want to boost their professional image.

Innovative Features to help Small Businesses Sound Big

The PBX phone system is incorporated with innovative call handling features that are generally found in expensive telephone system owned by big business firms. These include auto attendant, find me follow me call forwarding, automatic call distribution, voice to email, fax to email, caller ID, call waiting, call conferencing, music on hold and much more.

The auto attendant greets callers in a professional manner. For transferring calls to the appropriate departments or employees, the callers are presented with menu options such as dial-by-name, dial-by-extension and so on. This virtual receptionist skillfully handles multiple calls arriving simultaneously and performs instant call routing without transmitting line busy indications. In fact, the auto attendant performs all the functions of a live receptionist and more. So the business office with the virtual PBX system can cut the expenses required for employing call handling personnel, while at the same time projecting a 'big business' image.

Eliminate Missed Calls with Virtual PBX

By equipping your small business office with a PBX phone system, business calls can be accepted on alternate phone numbers including cell phones and residential landlines assigned as extensions through the convenient call forwarding option. Therefore business functions can be easily carried out even from overseas locations. Calls that are unanswered in the extensions are forwarded to the voicemail box, so that the callers can leave voice messages. This eliminates the possibilities of missing important calls. Voice and fax messages are also routed to your e-mail account and this enables you to provide instant responses to your clients while traveling. All this helps the small business convey big business front.

No Expensive Hardware Hassles

To gain from the diverse functionalities of the virtual PBX phone system, users are not required to invest in costly onsite equipment. The service providers maintain the required hardware at their site and offered the virtual PBX system through a hosted server using broadband Internet or telephone networks at affordable monthly rents.

Virtual PBX System - AccessDirect, a leading Virtual Hosted PBX phone company provides world-class Virtual PBX System that can meet all of your communication needs. Some of the key features of PBX phone system include fax to mail, auto attendant, voicemail, and more.