Showing posts with label call termination. Show all posts
Showing posts with label call termination. Show all posts

Wednesday, October 12, 2011

Reduce Phone Bills With Call Termination



A telephone call made over a VoIP (Voice over Internet Protocol) connection is routed between telephone companies from the originating point through to the call termination point. The originating point is the person making the call and the termination point is the person receiving the call. A VoIP call is a call made through an internet connection, whether on a computer or a telephone. Many homes and businesses use VoIP calling to save money, especially on long distance calling.

A VoIP Bucket Brigade

Think of call termination as an old fashioned bucket brigade. The brigade starts with the water pump and the bucket is passed through each firefighter's hands until it reaches the final firefighter who throws the water on the fire. In the same way, a VoIP telephone call starts at the originator of the call and is passed over different channels until it reaches the termination point. Just as water can be sloshed out of a bucket, so can a call lose some of its' connectivity or clarity as it is passed between telecom companies making it less effective when it reaches the termination point. You want to be sure that the company handling your "bucket" has steady hands and knows what they are doing.

When the bucket reaches the fire, the water in it is still from the pump, but now it is in the same location as the fire. The same thing happens with your phone call. The call still starts at originating point, but at the termination point, because it is terminated with a local company, the call is actually local.

How Can a Termination Provider Save You Money?

A telecom company which provides termination services can save you money on your long distance calls by routing your calls through local companies in different countries. Rather than pay for a telephone call from North America to Bangladesh or the United Kingdom, you would pay for a local call within either country. There may also be a per-minute charge to make these calls plus a fee from the telecom company for their services.

How to Choose a Call Terminator:

A good telecom company will have contracts with terminators in many different countries so that you can make use of their services worldwide. Look for company which provides what is called A-Z or A2Z services for VoIP. This means that they handle your VoIP needs across the board. Look for a company which offers good customer support, either online through chat or e-mail or even remotely. Remote support involves you granting permission for a technician to access your computer to help you fix it.

Choose a call termination provider who meets your needs and watch your phone bills come down!

Need info about call termination solutions? Zamir Telecom at http://www.zamirtelecom.com/ can help.




Tuesday, October 11, 2011

What to Look for in a Call Termination Provider



Call termination is a rapidly expanding sector of the telecommunications industry. With voice over Internet protocol allowing businesses and individuals the opportunity to reduce their phone rates, many people are looking for providers who offer reduced termination rates. Businesses prosper the most from call termination providers because they can greatly reduce company overhead by using a discount provider.

But how do you choose the best provider? All of them claim to have the best rates and services, so how do you differentiate between those who actually offer good service and those just trying to get your business? As with any service, it's best to write down your needs and then make sure the company you choose has the products and services to meet them.

Exceptional Call Routing

The most important thing when choosing a provider is the level of quality during call routes. It's important that the company has a guarantee that their call routing services are clear and concise. While it's great to save money, it's imperative that you don't lose call quality when talking internationally. Calls should go through effortlessly with no static or interruptions. Find out if your preferred provider guarantees exceptional call routing and how they handle occasions of poor call quality.

Project Support

If looking to implement a new aspect to your business, see if the provider can help you obtain phone numbers or provide project support for your phone needs. Most termination centers are eager to help clients with telecommunication projects and have employees who specialise in working with businesses all over the world.

Call and Technology Support

When running a business, you will always have workers who don't understand all aspects of using the phone system. This is where a great support team provided by your termination provider is helpful. With a good support system in place, you won't need to hire additional technology employees to answer questions and fix problems. Your employees can email or call the termination provider and receive help. Make sure to look for a provider who offers this service free of charge. If you need to pay for assistance, it's probably better to just hire a tech person.

When choosing a provider, make sure they understand the different types of VOIP software and hardware on the market. It's easier to discuss options when the provider is familiar with the available phone systems and devices. This way when you call for help you can explain what system you're using and know that the customer service agent is familiar with your device. By having a call termination support system in place, you can insure your business calls go through without mistake.

Need call termination solutions? Zamir Telecom at http://www.zamirtelecom.com/ is one of the very few termination providers with direct contracts with local incumbent telecom operators across the globe.