Showing posts with label Virtual PBX. Show all posts
Showing posts with label Virtual PBX. Show all posts

Sunday, December 25, 2011

Virtual PBX With Advanced Call and Fax Features



The virtual PBX phone system with advanced call and fax features greatly enhances business telecommunication.

Advanced Call Features to Boost Business Image

The virtual PBX phone system has several novel features that help businesses boost their professional image. These include auto attendant, voicemail, call conferencing, voice to email, fax to email, music on hold, automatic call distribution and much more.

The automated call answering facility or auto attendant welcomes callers with appropriate salutations and then forwards calls to the extensions as desired by the caller. In case extensions are busy, the auto attendant redirects calls to other given numbers. It also manages numerous calls arriving together with great efficiency and performs call transfer without giving out 'connection busy' signals.

Unmatched Fax Features for Proper Communication

The fax feature is one of the important facilities offered by the virtual PBX system. All the fax services are accomplished without a fax machine. The fax facility lets users receive several faxes simultaneously at the same fax number. The sender does not get a busy signal even the system is receiving multiple calls. The user can also choose to use a new local or toll free fax number.

With the auto-sensing fax technology enabled in the phone system, faxes can be easily identified. The faxes that are received are converted into PDF files and then mailed to the personal email account of the user. The same fax can also be sent to several email addresses.

Facilities available at Minimum Investment

Businesses can enjoy the advanced functionalities of the virtual PBX phone system without buying and installing expensive PBX equipment in their premises. The necessary equipment is maintained at the service provider's site and PBX phone facilities are offered through a hosted server using broadband Internet or telephone connections at affordable monthly service charges.

Virtual PBX - AccessDirect provides your business with a world class PBX system. Virtual PBX system come loaded with features such as voicemail, fax to mail, auto attendant and follow me call forwarding.




Sunday, November 27, 2011

Virtual PBX - Comprehensive PBX Telephony Features



A virtual PBX phone system with its refined PBX telephony features is a comprehensive telecommunication option for small business organizations aspiring to generate a credible business image.

Sophisticated PBX Telephony Features help Efficient Call Management

To help small businesses and solo entrepreneurs manage business calls in a professional style, the virtual PBX phone system is integrated with state-of-the-art call handling features that are identical to those of expensive communication systems in big companies. These include automatic call distribution, auto attendant, find-me/follow-me call forwarding, voice to email, fax to email, caller identity, call waiting, music on hold and more.

Calls to your business office are answered by the auto attendant, functioning as the live receptionist with recorded reception messages. To instantly route calls to appropriate departments, callers are provided with menu options such as dial-by-name, dial-by-extension and more. It manages several calls incoming together with greater efficiency and executes call forwarding without transmitting traditional busy tones. Thus the system eliminates the need for additional call answering personnel in your office.

Keep in Touch with Customers and Business Associates

By utilizing the high-end call forwarding option of virtual PBX, calls to your primary business numbers can be transferred to your cell phones or residential landlines set as extensions. This enables your business to be conveniently managed from desired locations, while giving callers the impression that you are answering from your corporate office. Unanswered calls are straightaway forwarded to the voicemail system, prompting callers to place voice messages. Voice messages are forwarded to your email account as audio file attachments so that you can provide immediate responses to the queries of your customers even while you are traveling. New message arrivals are promptly alerted on your cell phone. Thus the system ensures that not a single call or message from your customers is overlooked.

Not Necessary to Make Hardware Purchase

To enjoy the comprehensive features of the virtual PBX telephone system, users are not required to purchase or install any expensive on-site hardware. Service providers maintain all the equipment at their sites. PBX functions are offered through a hosted server using broadband Internet or telephone networks at reasonable monthly rents.

Virtual PBX - AccessDirect is a leading provider of feature rich PBX phone system. They also provide voice mail, toll-free and local phone numbers, fax-to-email service, and more.




Sunday, November 6, 2011

PBX Phone System - Is it Right For Your Business?



A PBX phone system is the right telecommunication alternative for small, medium and home-based business offices. By implementing the PBX phone system, low budget businesses can deliver excellent customer support services and thereby create a professional image in the corporate world.

PBX System for Clear and Effective Communication

The PBX telephone system is designed with an assortment of stylish call management to help small businesses manage their communication efficiently. These include auto attendant, call forwarding, call conferencing, voicemail, fax to email, voice to email, automatic call distribution, caller identity, music on hold and lots more.

The auto attendant, functioning as the live receptionist provides callers to your business office with a professional communication experience. It greets callers with appropriate salutations and provides them a menu of options featuring dial-by-extension, dial-by-name and so on. Calls are instantly forwarded to the right extensions according to the choice of the caller. It manages several calls arriving together with superior proficiency and performs call transfer without sending out 'connection busy' signals. Thus, this system does away with the need for call answering staff in your office.

Call Forwarding Features offer Greater Flexibility

With the advanced find-me/follow-me call forwarding feature, business calls can be easily forwarded to your extension phone numbers including cell phones and personal landlines. This feature helps your workforce to operate from convenient sites and significantly improves their productivity. Calls remaining unanswered in these extensions are quickly transferred to the voicemail system, where callers can place voice messages. These voice messages are also forwarded to your email account, so that immediate responses can be provided to customer queries. New message arrivals are alerted on your cell phone. With all these features, you can focus on business functions without being concerned about missed calls or messages.

Saving on Investment

Small businesses can enjoy all the functionalities of the PBX phone systems without investing in expensive hardware. The necessary equipment is maintained by service providers at their site and PBX functions are offered using broadband Internet or telephone networks at economic monthly rents.

PBX Phone System - AccessDirect, a well-known telecommunication service provider in the US, offers reliable small business phone systems of all types. Virtual PBX phone solutions help you to establish a virtual presence in your target market area.




Thursday, June 23, 2011

VPBX - The Business Tool of the Future, Now



Ever heard of vPBX? It stands for Virtual Private Branch eXchange, which is a fancy way of saying, have your own business switchboard. Now, that might not sound like a particularly futuristic leap: until one considers that virtual PBX (as it's also commonly called) is an Internet based, all singing all dancing bit of communications software that allows seamless integration between all types of business messaging.

Thinks of it as the latest in multimedia technology, with the same kind of cross application capabilities as one of those modern phones. The ones that can get onto the Internet, have touch screens, have all these astonishingly powerful application? Yes, you know the ones. A vPBX is like that, but for a whole business. And then some. The virtual PBX makes domestic, or non business oriented multi application communications technology look like one of those old wooden telephones on wheels one used to have when one was a baby.

Firstly, one's Virtual Private Branch eXchange manages phone calls. Sounds simple? Not even slightly. Simple for the user, but utterly bewildering in terms of the amount and type of variations one can use. A simple voice to voice call, of course - but how about routing that voice through the Internet, and chatting hands free in the office? Or conferencing the call to multiple workstations? Then there's the vPBX function for diverting the call to a mobile number - or even translating it into text and having it conducted through a form of online messenger service. With virtual PBX, the options are as endless as the technologies.

The idea is simple, even if it doesn't look like it. This new species of business exchange allows employees to communicate seamlessly and effectively, across what used to be the boundaries of different technology. One's first thought, when encountering the awesome power of the vPBX for the first time, is: who needs to have a phone conversation with an email account? But then why not? It's all communication: all the virtual PBX is doing, is streamlining that communication into its most appropriate form. It is, certainly, more appropriate to have an answering message left via email because it can be read and digested properly. So why not route the call recording through to a business email account? That's exactly what this technology can do. And it does it easily, because everything is routed through the same server.

Because vPBX is basically a software technology, which converts one's existing hardware (i.e. phones and computers) into a more streamlined animal, it costs very little. One would think, looking at the multiplying applications of the virtual PBX, that it would set one back hundreds of thousands of pounds: in actual fact, it costs as much as the licenses one needs to have the software installed on one's business computers. Getting a virtual business exchange installed is no more costly or time consuming than updating one's operating system on the business PCs and laptops. In fact, that's a very good way to think about it. vPBX is basically an operating system upgrade for the business phone system - feature packed, user friendly, and cheap. What more is there to say?

Is your business looking for Virtual PBX communication solutions or want to update a current vPBX system? Then let Keypoint Communications assist you with their bespoke vPBX communication solutions.