Virtual PBX - Comprehensive PBX Telephony Features

A virtual PBX phone system with its refined PBX telephony features is a comprehensive telecommunication option for small business organizations aspiring to generate a credible business image.

Sophisticated PBX Telephony Features help Efficient Call Management

To help small businesses and solo entrepreneurs manage business calls in a professional style, the virtual PBX phone system is integrated with state-of-the-art call handling features that are identical to those of expensive communication systems in big companies. These include automatic call distribution, auto attendant, find-me/follow-me call forwarding, voice to email, fax to email, caller identity, call waiting, music on hold and more.

Calls to your business office are answered by the auto attendant, functioning as the live receptionist with recorded reception messages. To instantly route calls to appropriate departments, callers are provided with menu options such as dial-by-name, dial-by-extension and more. It manages several calls incoming together with greater efficiency and executes call forwarding without transmitting traditional busy tones. Thus the system eliminates the need for additional call answering personnel in your office.

Keep in Touch with Customers and Business Associates

By utilizing the high-end call forwarding option of virtual PBX, calls to your primary business numbers can be transferred to your cell phones or residential landlines set as extensions. This enables your business to be conveniently managed from desired locations, while giving callers the impression that you are answering from your corporate office. Unanswered calls are straightaway forwarded to the voicemail system, prompting callers to place voice messages. Voice messages are forwarded to your email account as audio file attachments so that you can provide immediate responses to the queries of your customers even while you are traveling. New message arrivals are promptly alerted on your cell phone. Thus the system ensures that not a single call or message from your customers is overlooked.

Not Necessary to Make Hardware Purchase

To enjoy the comprehensive features of the virtual PBX telephone system, users are not required to purchase or install any expensive on-site hardware. Service providers maintain all the equipment at their sites. PBX functions are offered through a hosted server using broadband Internet or telephone networks at reasonable monthly rents.

Virtual PBX - AccessDirect is a leading provider of feature rich PBX phone system. They also provide voice mail, toll-free and local phone numbers, fax-to-email service, and more.