By equipping your small business office with a PBX phone system incorporated with powerful communication capabilities, customer calls can be handled in a professional manner, thereby enhancing your corporate image. This phone system provides small businesses and home offices with an efficient telecommunication system at low cost.
High-End Communication Capabilities
To help small businesses communicate effectively with their customers, PBX phone systems are provided with stylish call handling features that are found in costly telephone systems maintained by big companies. These include automatic call distribution, call forwarding, voice to email, call conferencing, call waiting, fax to email, music on hold, caller ID and more.
Incoming calls are attended by the virtual receptionist auto attendant with recorded business greetings. Callers are presented with a list of options including dial-by-name, dial-by-extension and so on. Based on the choice made by the caller, calls are transferred to the right destinations. This system skillfully manages several calls coming in simultaneously and performs call routing without sending out connection busy signals. Thus the system eliminates the need for call answering personnel in your office.
Powerful Capabilities ensure Increased Flexibility
Through the powerful find-me/follow-me call forwarding option, calls to main business numbers can be answered on your cell phone or other landlines assigned as extensions. This feature offers your workforce the flexibility to work from preferred sites, and this significantly improves their efficiency and business productivity. Calls that are not answered are instantly transferred to the voicemail system, enabling callers to place voice messages. These messages are also forwarded to your e-mail account as audio file attachments, and hence quick responses can be provided for customer queries even while traveling. All these communication capabilities helps you to concentrate on core business functions without worrying about missed calls or messages from potential clients.
PBX Features at Reasonable Charges
To utilize the powerful capabilities of PBX phone systems, it is not necessary to set up costly premise-based hardware. The service providers maintain the required equipment at their site and PBX functionalities are offered using broadband Internet or telephone networks at reasonable monthly rents.
PBX Phone System - AccessDirect is a well established telecommunication firm, providing hosted small business phone systems for small as well as home businesses. They also provide voice mail, toll-free and local phone numbers, fax-to-email service, and more.
0 comments:
Post a Comment