Savvy Businesses Are Choosing Hosted VoIP Systems to Save Money

A Hosted VoIP Phone system is a great way for a business with 50 users or less to get all the benefits of an Office Phone system without any of the headaches that come with managing it.

There are much better voice and messaging capabilities available with Hosted VoIP Systems than with traditional in-office PBX phone systems. For example, inbound calls can be sent both to the desk phone and cellphone of a user at the same time. Also, any voicemail messages can be forwarded to an email address for listening to right away. Many of the capabilities that users have on their cellphones are available on a Hosted VoIP system, like a listing of missed, received, and dialed calls.

Even though a traditional PBX was very reliable, a Hosted VoIP system actually has a higher level of reliability. One of the benefits of using VoIP is the ability to direct a call to a phone that is reachable through a reliable internet path. So, if your employees are unable to come into work due to a power outage, snowstorm, or other problem, the calls could still be sent to alternate locations, like VoIP phones at another office, or to VoIP phones at your employees homes, or even to people's cellphones.

The biggest advantage is the lower cost. Since there is no large system to buy, the upfront cost is limited to the VoIP phones and basic network upgrades to support reliable VoIP traffic delivery. The monthly cost is lower also, since there is no need to have a service contract with a local telephone company.

Voice quality on a Hosted VoIP Phone system can be better than traditional office phone systems as well, as long as some basic guidelines are followed.

Read more about Hosted VoIP Systems from Rolf Versluis, an electrical engineer who has been designing, installing, and supporting business VoIP phone systems since 2000.