VoIP Billing Software - Make Billing Simple and Cost Effective

VoIP has become an important tool of communication especially in big corporations and could potentially replace normal telephone lines. The advantage of VoIP is that it is cost efficient over the regular PSTN. It finds use on a large scale in a corporate setting, where communication is essential right from the top to the bottom of the managerial structure. It has had a strong effect on the communication sector and has the potential to be used more widely. As a result of the growing popularity of VoIP, there are many wholesale service providers that provide VoIP services to the telecommunication companies. However, it is not an easy task for them to manage the billing for the large number of resellers.

Since the basic process is different from the regular telephone, the billing system of VoIP is different from the regular billing. Hence, wholesalers need efficient billing software for managing the records of the telecommunication companies. It helps wholesalers to manage the large volume of traffic conveniently. Well-designed software keeping in mind the complexities of the VoIP switching and the problems of the service providers can save up to 80% of the time spent in manual billing. It is understandable how crucial it is for wholesalers to save this precious time and utilize it on something more productive. Advanced features like real time CDRs, advanced analytic skills, comprehensive reporting on traffic and routing and so on make for a perfect billing software. Moreover, it can be customized keeping in view the specific needs of the wholesale VoIP operator.

It helps to maintain the bills accurately. Also, it is a reliable and secure system, with user-friendly interface and navigation and has a comprehensive system of access and authentication to prevent any malicious use. These features make it far better than manual billing. Inaccurate billing may mean losing out on customers and revenue. It can help to keep billing records for a long time period. Overall, good billing software should be easy to install, operate and customize and at the same time be accurate, reliable, scalable and fully comply with standards and devices. By using billing software, wholesale service carriers can save a huge part of the cost that they incurred earlier on manual billing and delivery. Not only the cost factor, but also the billing can be done much faster and sent electronically. It reduces most of the work and the company can pay more attention to the core business operations that is sales and improving on the services.

With the revolution in information technology and its effects on communication, companies are adopting new modes of communication. Many companies are already using and the rest are turning to VoIP for all kinds of business communication and that means there is a growing need for accurate billing of the increasing users of VoIP. There are companies developing and providing VoIP billing software to meet this demand for wholesale service providers. Choosing a VoIP billing software that suits your business needs and gives excellent performance would be a crucial step in the direction of simplifying the manual job of billing and better focusing on the important business functions.

This article has been written by an expert, working for vSwitch, a reputed company that develops wholesale voip switch, VoIP billing and billing software.