Choosing the Right VoIP Service

More people are choosing to switch to VoIP all the time. But choosing the right provider is not an easy choice. You need to choose the one that best suits your needs.

VoIP is well known for being cheaper than telephone services. If the only reason you are switching to VoIP is that you want the cheapest ways of making calls that is possible then you shouldn't have a problem finding a suitable provider. Some providers even offer free calls between two computers and you can't get cheaper than that. Using a computer to call a phone can also be very cheap. If nothing else matters to you except for price them you will not have a problem.

For many though, the quality of the service is just as important, if not more so. Call quality, support and other features such as an answer phone can be important. You need to consider which of these are important to you, and how important they are compared to the price. You need to figure out how much you are willing to pay for the exact services you want, or whether they would be nice but you could do without them if the price is right. Call quality is probably the most important thing, so to most the balance between call quality and price is the key.

If you will be using VoIP purely for personal use then the price is probably likely to be the reason you choose a particular provider. This is, after all, probably the reason you are switching to VoIP. Extra features are unlikely to be important. You will want to be able to hear the person on the other line, and you will want them to be able to hear you, but other than that price may be what determined which service you choose.

More business are turning to Business VoIP. As previously mentioned, VoIP calls are normally cheaper than telephone calls, and the quality of VoIP is improving so it is adequate for business use. With a quality provider you can't tell that the person on the other end of the line is using VoIP, something that wasn't always the case. Features such as call forwarding and answer phones are now commonly available with business VoIP providers. Call quality is much more important than VoIP for personal use. If your Mother can't hear you one time when you call her, I'm sure she'll forgive you, but if a potential new client can't, and it's due to the poor quality of your phone or VoIP system, they are likely to go elsewhere. It just seems unprofessional if people are unable to communicate with you properly. For business, you may need several lines on the same VoIP network so you can call internally and pass callers to another person. For personal use price is probably the most important thing but with a business VoIP service the quality of the service and calls are probably more of a priority. You still want a good price and want it to be cheaper than the telephone service you are replacing it with, but it is not the determining factor.

Andrew Marshall (c)

Interoute offer a quality Business VoIP Service across the world.