Thursday, July 14, 2011

VoIP Enabled Hosted PBX For Small Businesses





VoIP enabled hosted PBX systems are specially designed for small businesses. They are an affordable telecommunication solution that helps small business enhance their customer interface in a very sophisticated manner.

Reducing Telecom Expenses

The innovative PBX system functions through an IP network. Installing the simple infrastructure is inexpensive and the small business office does not have to go in for any additional hardware at their premises. This is in contrast to the conventional telephone system which is costly to set up. Efficient communication is facilitated through the existing phone line and IP network. Multiple extensions can be easily accommodated through a single phone line.

VoIP Enabled Hosted PBX with High-End Functionalities

Hosted PBX systems have capability to transfer any number of calls irrespective of location. They come with an advanced 'find me follow me' call forwarding feature that routes all unattended calls to your personal, residential or any other given number. If lines are busy, callers can leave messages in the voice mail box of the phone system.

Provide the Best Customer Service

PBX phones have all functionalities to enrich the business communication experience. Callers to the small business office enjoy the professional interface offered by the system's auto attendant or virtual receptionist. The auto attendant automatically greets and directs callers to the appropriate extensions. So with the VoIP-enabled hosted PBX, there is no need to employ additional call handling personnel in the small business office.

Other advancements in this phone system include call waiting, call conferencing, direct inward dialing, caller ID blocking, custom greetings, music on hold, and speed dialing. Greetings and messages can be customized to suit office hours and after.

Hosted PBX - AccessDirect provides PBX phone systems with advanced communication features of modern phone systems. Some of the sophisticated features of PBX phone system include auto attendant, email fax service, and more.




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