Hosted VoIP PBX - Enjoy Features of an Advanced Telephony System

With the hosted VoIP PBX phone system, small business establishments can enjoy the advantages of an advanced telephony system without making capital investments. This phone system can improve business communication and productivity by delivering outstanding customer care service.

Compared to conventional telephone systems, you can enjoy all the features of VoIP phone systems without purchasing or installing expensive onsite hardware. The service providers maintain the required devices at their premises and offer phone features through a hosted server using high bandwidth Internet or telephone networks. Depending on a reliable provider helps you to avail PBX functions at affordable monthly charges.

Range of Advanced Features

Some of the advanced features of the VoIP PBX include:

• Auto Attendant which greets callers with a professionally recorded greeting and select from a menu of options. Calls are routed to extensions, mailboxes, groups, conference rooms, call queues, or unlimited depths of additional auto attendants.
• Live person answering is possible when a telephone number is set up to ring a specific extension first, or a group to enable sequential or simultaneous rings. So a live person answers the call rather than an auto attendant.
• Connecting to multiple locations and mobile workers becomes simple for companies with more than one office.
• The web-based user interface allows users to scale up their PBX, create call queues and groups, view call detail records and billing information and access voicemail.
• Call center system route calls to a group of sales or service agents as a simultaneous call blast (first one to answer gets the call). The extensions can be agents logged into the system.

Eliminates Possibility of Missed Calls

This telephone system helps you concentrate on your core activities without worrying about missing customer calls. The innovative voicemail system efficiently manages unanswered calls, and allows the callers to leave voice messages. These messages are also forwarded to your email account, so they can be verified at a convenient time. With all these advanced features, the hosted VoIP PBX phone system helps small business firms to maximize their efficiency at minimal cost.

Hosted VoIP PBX - AccessDirect provides hosted VoIP PBX systems with a range of advanced features including voice mail, fax mail, auto attendant, and follow me call forwarding.