In the traditional method of faxing, data transmission occurs using a fax machine connected to a PSTN phone line. In consequence, the communications costs can skyrocket especially for heavy users of the faxing technology. Fortunately, the communications industry has developed the VoIP fax software that can bypass these costs for good.
The Good and Bad
Before you sing hallelujahs to the VoIP faxing, we suggest knowing its good and bad sides. At the very least, you will have a realistic view of what the software can and cannot do for you and your business.
On the good side, fax software using VoIP technology is typically less expensive than the hardware phones also available for Internet faxing. Plus, it is also provides for better and wider options in computer telephony integration, which simply means that you can combine the old with the new technology seamlessly with just a few reconfigurations.
On the bad side, you may find that Internet faxing is not as successful as calling with VoIP technology has been in recent years. It is mainly attributed to the lack of a standalone technology for IP faxing since the VoIP technology is used as the foundation. With the advances in VoIP fax software, we can expect significant improvements in the technology and, thus, better services.
Choice of Software VoIP Service and Phone
You have two considerations to think of when using the VoIP-based fax software. First, the software-based VoIP service works with an application that mimics the traditional phone, known as the softphone.
You can then use the application on a computer to send and receive calls with an input and output device used to facilitate the transfer. Depending on the software, you can choose either an application for installation or an application based on the web.
Second, the VoIP fax software must be suitable to the present and future needs in it. You may ask the following issues as criteria for choosing:
- Software ought to support the existing operating system of the computer network. Changing the operating system just to suit the fax software may not be cost-effective, not to mention that it will take time.
- Software should be easy to use. It makes no sense to use technology that will complicate the process of communication especially as Internet faxing is designed to facilitate faster, easier and cheaper exchange of information and, thus, better decision-making.
- Software can support videoconferencing. Indeed, it is not just fax that the software can support, which makes for greater benefits from the purchase of the application.
Of course, you must also consider the total costs of installation, operation and maintenance of the VoIP-based fax software. These costs will include the purchase price of the software itself along with the accessories, the cost of the equipment and devices necessary to operate the system, and the expenses for its operation, maintenance and repair.
Just as in any business decisions, the action to purchase, install and use the VoIP fax software must be done in carefully planned manner. Money is involved from the time of purchase to the time of usage and we are well aware of just how much money it takes to make more money nowadays.
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