What is a Free Conference Call?

Free conference calls connect businesses, organizations, and personal groups alike. Some of these services allow moderator functions, such as muting callers, question-and-answer mode, and secure conference PIN codes for moderators and conference participants. Free teleconferences take place all around the world and can have hundreds of callers. Some free conference calls use traditional telephone lines and equipment, while others add in Voice Over Internet Protocol (VOIP) technology to lower company costs and expand accessibility to international users.

Many teleconference services also require callers to dial a conference code and PIN, thus increasing the security of the conference call. It is harder for outsiders to eavesdrop on private calls if they do not know the conference code or PIN to enter.

Uses for teleconference services vary and are quite numerous. For example, people join together in distance support groups. Team leaders for fund drives motivate their members to keep working hard. Instructors hold teleclasses, teleseminars, and self-help sessions. Boards of directors hold staff meetings with attendees all across the country. Business professionals strategize about their next marketing campaign. The list could go on.

In the age of globalization, conference call services have become even more vital. People may work for the same company but live in separate countries. One free conference call could connect hundreds of them together.

In a free call that uses traditional telephone lines, many people dial one designated telephone number, and the free service connects all of them together.

VOIP technology may also be used to connect the many telephones. VOIP technology uses the Internet to route voice calls, and VOIP gateways connect computer users with the regular telephone network. For example, a conference participant might use their traditional landline or mobile phone provider to dial the conference telephone number, and have their call answered by a conference service running on a computer with a broadband Internet connection.

There are many free call services available on the Internet. Some of these services have standard telephone numbers, while others use only the Internet. To use an Internet-only free conference call service, callers may require special software or hardware. For example, they might call the service using the Internet when they download a program (called a soft phone) or program a hardware-based VOIP telephone to connect to the service.

James King has been working in the business services industry for over 15 years. He enjoys writing about business, technology and especially conference call facilities.

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Hosted PBX With Advanced VoIP Features For Your Business

Hosted PBX with advanced VoIP features is an ideal solution for your business to enhance its telecommunication services and reduce operational expenses.

IP Based Hosted PBX to boost Flexibility

IP based hosted PBX systems bring about a notable reduction in your telecommunication expenses. Since they work from the service provider's servers, users can eliminate the need for installing any additional, expensive PBX hardware on their premises. This web-enabled phone service eliminates the need for deploying additional phone lines in your settings. All calls can be automatically directed to any given number through the Internet facility. The hosted phone system thus offers your workforce maximum flexibility, as business communication is facilitated from anywhere and at any time.

With a fully featured VoIP enabled IP PBX phone system, outbound calls to national and overseas locations can be made at minimum charges, considerably reducing telecom expenses. This phone system enables a virtual business presence to be established at other locations without setting up physical offices there. Also, several extensions can be maintained from an existing telephone connection, thereby enabling business expansion at minimum cost.

Advanced Call Management Features

The auto attendant attends incoming calls with appropriate welcome messages and provides callers with a list of options including dial-by-name and dial-by-extension. Based on the choice selected by the caller, calls are immediately transferred to the extensions. This system manages several calls arriving simultaneously and performs call routing without giving off busy signals. This eliminates the need for reception staff in small offices. Other useful features include:

• Fax and fax to email
• Voice to email
• Caller ID
• Call conferencing
• Call waiting

With the efficient find me follow me call forwarding option, calls can be forwarded to cell phones or other alternate land phone numbers. Therefore, the hosted PBX phones offer you the facility to conduct business communications from any location.

To avail of the services of a hosted PBX with all its advanced VoIP features, approach any professional PBX service provider.

Hosted PBX - AccessDirect, provides reliable hosted VoIP phone services. Hosted VoIP PBX systems come with a range of advanced features such as voice mail, fax mail, auto attendant, and follow me call forwarding.

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Mobile Carrier Brings VoIP Home For Its Customers

The number of Americans who have a landline phone in their home keeps decreasing - mostly due to cell phones now being made available free for those living below the poverty line, and the up and coming generation that depends on mobile service exclusively.

Even many traditional landlines are no longer 'traditional' - many homes tap into their home's existing wiring but route calls out through their IP - using the internet to send and receive calls with their regular handsets. With VoIP service becoming a common 'bundled feature' provided by cable television and internet service providers, a large number of homes now actually have their phone service through broadband.

For those diehards who still maintain POTS (plain old telephone service), however, the high cost is starting to wear thin. In response, mobile phone carriers are stepping up to the plate with incentives for those who already have mobile service to leave POTS behind.

T-Mobile is one such company, offering home VoIP service as an add-on to existing mobile plans, at the staggeringly low rate of $10 a month. This move essentially demotes landline service to the status of an afterthought - perfect for those who are attached by umbilical to their mobile, but wouldn't mind having the convenience of a 'regular phone' at their home.

The $10 plan is available to be added to any existing cellular plan with T-Mobile, and covers unlimited calling in the US and Canada. Similar VoIP service from competitors Vonage and AT&T come in around $25 a month, making the T-Mobile plan the best priced VoIP for home service, if exclusive to T-Mobile customers.

The service does require a broadband internet connection and a T-Mobile @Home HiPort Wireless Router with Home Phone Connection, which is offered by the company for $50 with a two-year service agreement. (2 years service plus router: $290; compared to traditional phone service averaging $60 a month for unlimited calling in the US and Canada, the savings per customer is nearly $600 a year.)

Barely 9% of Americans still have landline only service, and only 79% maintain a landline at all, according to a recent survey by Harris Interactive. 15% already use VoIP as a landline alternative. In contrast, 89% of adults now own a cell phone, and 14% use a cell exclusively, up from only 11% in 2006. With the advances being made with mobile VoIP options, plans like the one T-Mobile offers may become much more popular.

Saiju is a VoIP and business software expert specializing in business phone service and hosted IP PBX solutions.

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Carriers Accommodate the Rise of Mobile VoIP Solutions

As VoIP emerges as the premier solution for businesses looking for a cost effective way to manage communications networks, Mobile phone carriers are finally falling into line. The initial reaction to VoIP for mobile was a blacklisting of any app that allowed connectivity with a VoIP network - mobile carriers feared a reduction in revenue if everyone switched to making calls through their own IP.

As it became apparent that such a boycott was not proving effective, carriers did a turnaround and started looking for ways to benefit from the trend towards SIP calling. Vox Communications recently announced that it has released a downloadable application for mobile VoIP for use on the Apple iPad, iPhone and iPod mobile devices., allowing consumers to make mobile calls on the Vox network.

Chief Information Officer Mark Richards explained: "The VoX SIP credentials are easily delivered to Apple's mobile devices by downloading the fring social network interface from iTunes. VoX is commencing social network media marketing to an addressable market of over 80% of the installed smart phone base, or more than 100 million devices over WiFi or 3G data connections."

Another new mobile VoIP application has also been launched which could increase the number of VoIP service users. Voippal.com's PointsPhone Mobile application can be used on a variety of Apple products including the new iPhone 4 and the iPad, and offers a full range of features including call forwarding, voicemail, and free peer-to-peer calling.

Dennis Chang, president and chief executive officer of Voippal.com, is thrilled that his app is now available in the Apple store: "The Apple iPhone is the world's active leader in smart phone applications and it was important for us to start our first smart phone app with Apple," he said.

Mobile networks are constantly expanding and upgrading to keep up with demand; Apple sold over 1.7 million iPhone 4 handsets in just three days, and Google's Android based phone has shipped 160,000 per day for weeks. These figures encourage the adoption of mobile IP telephony solutions.

Enhanced phones and smartphones accounted for around 81 per cent of mobiles shipped last year, with 56 per cent of handset models being 3.5G-ready devices. Most of these can be used as VoIP phones as they allow calls to be made and received over the internet in addition to being compatible with more traditional mobile networks. According to market research firm In-Stat, the projected total number of mobile VoIP users will hit 288 million by the end of 2013.

Saiju George is a VoIP and business software enthusiast. He specializes in hosted business VoIP solutions and encourages the spread of unbound SIP addresses.

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Mobile VoIP Revenues to Skyrocket Over the Next Five Years

According to marketing intelligence firm Frost & Sullivan, 2010 is the beginning of a five year upswing for the unified communications market - and VoIP for mobile solutions is poised to benefit the most.

Global demand for VoIP phones and other telecoms equipment has been steadily climbing despite the recession, with approximately 12.6 million VoIP phones shipped during last year. The entire market earned revenues in the neighborhood of $7.7 billion in 2009.

However, this is just the beginning for a market that is set to expand even more rapidly over the next half decade. Revenues generated from mobile VoIP technology alone across North America, Europe, Asia Pacific and Latin America are expected to grow to $29.57 billion by 2015 - an increase from a mere 605.8 million at the end of 2008.

HD VoIP will also see a huge increase in use over the next five years, according to figures from ABI Research, with up to 487 million mobile phone customers expected to have HD compatible phones and access to HD VoIP service by 2015. This in turn will encourage mobile providers to upgrade their available service packages to offer better audio capability and wider coverage areas.

As more options become available, costs for mobile voice over IP solutions drop, and coverage becomes more widespread. This encourages small companies and big business alike to turn to mobile VoIP solutions. Both in office setups and mobile on the go communications devices allow users to stay connected whether they are telecommuting, traveling, or simply multitasking in today's high speed business environment.

Saverio Romeo, a senior industry analyst at Frost & Sullivan, explained: "The emergence of flat rate mobile data pricing, positive growth of smartphone shipments and high-speed mobile broadband availability has spurred the adoption rate of mobile VoIP."

Both 'smartphones' and 'softphones' have played a large part in the willingness of mobile carriers to stop fighting VoIP and figure out a way to benefit from it. Some companies fight back against lost revenue by attempting to cap usage; others embrace it by marketing home service as an add on to mobile.

Saiju is a VoIP and business software expert specializing in hosted phone systems and mobile VoIP solutions.

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Business VoIP to Expand With Mobile Phone Applications

With business VoIP becoming the tried and true, cost efficient, highly effective option of choice for small and large businesses, the advantages of being able to contact employees through the same network are many and impressive. With the need for on the go contact at any given time, many employers provide employees with company owned phones. This can be problematic with a regular mobile plan, however, with skyrocketing charges for roaming and spotty coverage.

Mobile VoIP could change all of that. The ability of business VoIP to allow employers, employers and team members to quickly and securely share information and data across networks is now hitting the mobile market. VoIP had previously been able to integrate VoIP with mobile to the extent that a mobile number could be set as part of a 'find me - follow me' sequence, and emails sent from mobile phones with that capability could be uploaded to a desktop, read and forwarded or deleted.

Now, with VoIP being an actual option for mobile, the possibilities are endless for true unified communications. Imagine being able to join an in progress conference call from the road, or talk internationally without outrageous charges accruing on your mobile bill.

Employers can now make mobile service available to employees for a fraction of the cost that used to be the norm, and employees don't have to worry about requisitioning reimbursement for charges to their personal accounts for business related calls and internet access.

The mobile apps for different networks vary in terms of capability, range and availability. Mobile VoIP is still in its infancy, but the rapid spread of 3G and now 4G coverage along with WifFi being a standard in many areas makes it likely that VoIP will continue to expand.

Mobile carriers such as AT&T offer free WiFi in Starbucks restaurants, and T-Mobile is bringing home VoIP to their mobile customers for under 50 cents a day. The government is increasing VoIP capability daily, and is expected to branch into mobile applications of VoIP shortly as the military shifts to broadband.

Mobile VoIP is the future mode of communication and data sharing for major corporations. As telecommunication and the internet become more closely entwined with mobile technology, mobile VoIP is expected to set the standard for interoffice communications.

Saiju George is a VoIP and business software expert, specializing in hosted VoIP service and SIP service provider solutions.

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Virtual PBX With Advanced Call and Fax Features

The virtual PBX phone system with advanced call and fax features greatly enhances business telecommunication.

Advanced Call Features to Boost Business Image

The virtual PBX phone system has several novel features that help businesses boost their professional image. These include auto attendant, voicemail, call conferencing, voice to email, fax to email, music on hold, automatic call distribution and much more.

The automated call answering facility or auto attendant welcomes callers with appropriate salutations and then forwards calls to the extensions as desired by the caller. In case extensions are busy, the auto attendant redirects calls to other given numbers. It also manages numerous calls arriving together with great efficiency and performs call transfer without giving out 'connection busy' signals.

Unmatched Fax Features for Proper Communication

The fax feature is one of the important facilities offered by the virtual PBX system. All the fax services are accomplished without a fax machine. The fax facility lets users receive several faxes simultaneously at the same fax number. The sender does not get a busy signal even the system is receiving multiple calls. The user can also choose to use a new local or toll free fax number.

With the auto-sensing fax technology enabled in the phone system, faxes can be easily identified. The faxes that are received are converted into PDF files and then mailed to the personal email account of the user. The same fax can also be sent to several email addresses.

Facilities available at Minimum Investment

Businesses can enjoy the advanced functionalities of the virtual PBX phone system without buying and installing expensive PBX equipment in their premises. The necessary equipment is maintained at the service provider's site and PBX phone facilities are offered through a hosted server using broadband Internet or telephone connections at affordable monthly service charges.

Virtual PBX - AccessDirect provides your business with a world class PBX system. Virtual PBX system come loaded with features such as voicemail, fax to mail, auto attendant and follow me call forwarding.

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Virtual PBX System - Sound Big, Spend Little

The outstanding communication capabilities of virtual PBX phone system can be enjoyed without much capital investment. This is a great advantage for small businesses that want to boost their professional image.

Innovative Features to help Small Businesses Sound Big

The PBX phone system is incorporated with innovative call handling features that are generally found in expensive telephone system owned by big business firms. These include auto attendant, find me follow me call forwarding, automatic call distribution, voice to email, fax to email, caller ID, call waiting, call conferencing, music on hold and much more.

The auto attendant greets callers in a professional manner. For transferring calls to the appropriate departments or employees, the callers are presented with menu options such as dial-by-name, dial-by-extension and so on. This virtual receptionist skillfully handles multiple calls arriving simultaneously and performs instant call routing without transmitting line busy indications. In fact, the auto attendant performs all the functions of a live receptionist and more. So the business office with the virtual PBX system can cut the expenses required for employing call handling personnel, while at the same time projecting a 'big business' image.

Eliminate Missed Calls with Virtual PBX

By equipping your small business office with a PBX phone system, business calls can be accepted on alternate phone numbers including cell phones and residential landlines assigned as extensions through the convenient call forwarding option. Therefore business functions can be easily carried out even from overseas locations. Calls that are unanswered in the extensions are forwarded to the voicemail box, so that the callers can leave voice messages. This eliminates the possibilities of missing important calls. Voice and fax messages are also routed to your e-mail account and this enables you to provide instant responses to your clients while traveling. All this helps the small business convey big business front.

No Expensive Hardware Hassles

To gain from the diverse functionalities of the virtual PBX phone system, users are not required to invest in costly onsite equipment. The service providers maintain the required hardware at their site and offered the virtual PBX system through a hosted server using broadband Internet or telephone networks at affordable monthly rents.

Virtual PBX System - AccessDirect, a leading Virtual Hosted PBX phone company provides world-class Virtual PBX System that can meet all of your communication needs. Some of the key features of PBX phone system include fax to mail, auto attendant, voicemail, and more.

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VoIP PC to Phone Services

The VoIP PC to Phone services are one of the most popular services available in the United States of America. There are two types of schemes possible. The first scheme is the $199 for a year and people get to make unlimited local calls as well as nationwide calls within the United States, Canada and Puerto Rico. The other scheme is paying $16.58 per month and this works cheaper than the annual scheme. However, additional charges are included in the monthly scheme that would not be included in the annual broadband phone service. The VoIP PC to Phone services are generally inclusive of all charges and there would be no hidden charges involved unlike many other plans.

The VoIP PC to Phone unlimited annual calling scheme is very advantageous when compared to the other offers and schemes. People get to make unlimited calls both within the local area as well as all over America or the particular country of residence. Even though the initial fee is very large, people find it very helpful for not getting to encounter phone bill for the next one year. Those who use the VoIP PC to Phone services find it to be amazing. There like the quality of the calls and also with the prompt customer services. This service does not mean that people can make calls only within the United States. International calls could be made as well and it has been reported to cost lesser comparatively. There are several overseas calls that do not cost more than a few cents per minute of the call. There is also another option for people to choose from. For those who are planning to use the VoIP services for the first time, they can also take up on a monthly scheme of $19.95 instead for the annual basis. This happens to be a very good offer to all those who are going to use the VoIP for the first time as there are not contracts or bonds involved. They can switch over if they do not like the services.

Some of the interesting features involved in the VoIP PC to Phone services are the free caller ID, call-waiting features, call forwarding option, conference calling, call return features and also voice mail. The call forwarding is one of the most interesting features of the voip pc to phone service. If a person is out of town and if he or she is unable to access the calls, they can simple log into the online account and forward the calls from the account into the mobile phone.

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Call From PC to Phone at Cheaper Rates

The best thing that one can do to raise a fallen business would be to establish a brighter channel of communication between clients. Communication plays a major role in growing a business further. Not only is communication important for a business but also for keeping in contact with the loved ones who live abroad. Therefore, everybody is on the lookout for the cheapest way to establish a communicating channel with the clients, family and friends. At the present situation, the best alternative to telephones happens to the method of making a call from PC to Phone.

This method is not only considerably cheap than the conventional telephone calls, but also very cheap unlike the tedious work involved in the trunked call booking. The aspect of dialing a call from PC to Phone is also referred to as VoIP. The term 'VoIP' stands for Voice over Internet Protocol. To describe this technology in simple terms, it refers to the transfer of the digital voice signals via Internet from one place to another.

VoIP is considered the recent technology to communicate from one point to another and it seems to be the most reliable way to make cheap calls. People require a personal computer, broadband connect, modem, phone and a microphone or a speaker in order to communicate using VoIP. The greatest advantage in the VoIP technology is that it allows both the voice communication and the teleconferencing. These processes can be operated both within the nation and overseas. There are a lot more features apart from these in VoIP method of making a cheap call from PC to phone. Nowadays, due to this technology, many people feel that making international calls has become an integral part of their daily life and that it has become as normal as cooking or shopping. The VoIP works on a pre-paid basis, whereas the other calls that were used earlier work on the post paid basis. Due to the increasing number of swindles on the internet, finding a trustworthy service provider for making a cheap call from PC to phone has become slightly problematic.

Some VoIP options also have the choice of making a call from PC to phone not only internationally, but also within a local area as well as nationwide. Due to some many flexible features, even those who have not used it so for are eager to make a call from pc to phone using VoIP.

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Switching to VoIP Phone Service - Does it Add Value to Your Business?

VoIP phone systems are flexible, feature rich systems that reduce telecommunication budgets without compromising on voice quality or features. In fact, VoIP has uses way beyond the capabilities of conventional phone systems such as virtual phone numbers, voice mail and fax forwarding, switching from Wi-Fi to cellular network, and more.

In spite of the strides in VoIP technology, many businesses have reservations about adopting VoIP. Their concerns are - substandard voice quality, insecure network, dependence on internet connectivity, cost and complexity of implementation. In this article, we discuss how the benefits of VoIP overshadow the drawbacks, and how to maximize your VoIP system.

Why should you select VoIP phone systems?

VoIP will undoubtedly add value to your business. Here's how:

Improving VoIP technology

Early VoIP restricted users to computer systems and average voice quality. Today's standard phones (with VoIP adapters) and IP phones promise high voice quality, mobility, and various useful features. Existing data networks are utilized by businesses to manage phone calls within the office, leading to huge savings and increased productivity.

VoIP reduces telecommunication costs

Traditional phone systems involve the administration and maintenance of costly infrastructure as per industry regulations. With VoIP, businesses reduce implementation and maintenance overheads by maintaining a single network for voice and data. Movement of employees that typically costs $100 per head is now as simple as plugging an IP phone into another broadband network jack. VoIP providers too fall cheaper than traditional phone system vendors.

Mobility and accessibility with VoIP

An IP phone can be used wherever there is broadband. You can take calls from clients and associates from office, home, a hotel or even a friend's place without their trying your cell phone. Many VoIP systems include software that allows you to make and receive calls on your laptop with a headphone and microphone unit.

Easy VoIP configuration

VoIP phone systems can be configured to forward voice mails and faxes to your email inbox and read emails into voice mail. You can easily manage your messages and mails from one place.

Virtual phone number

You may want your business to have an area code of another region if you are targeting customers there. With VoIP, you can have a virtual phone number with the desired area code.

VoIP improves productivity

Studies show that VoIP systems improve productivity by almost 4 hours per employee per week. VoIP phone system features cut down on the time wasted in managing calls. You can even set your VoIP phone number to ring simultaneously on your cell phone and landline before reaching voice mail, making sure you never miss an urgent call.

Making the most of VoIP phone systems

As you can see, VoIP has much to offer. If you still have concerns about potential hurdles, these tips will help you stay on top of them.

1. Hire VoIP service vendors

Though a standard VoIP phone system is fairly simple to install, hire a VoIP service provider for larger projects. Your network provider may also have a VoIP solution for small businesses and can install and configure it for you.

2. Run a pilot project

Have a small group of people use the VoIP system and verify its usefulness to your business. Once you're satisfied, roll it out across the office. Retain your traditional phone system as a backup during this phase.

3. No missed calls with call forwarding

Configure VoIP phone systems to forward unanswered calls to a cell phone or landline. If there's ever an electricity outage, you won't miss any calls till your backup (generator, etc.) gets going.

4. Secure your network

The only way to circumvent call hacking is to protect your network from denial-of-service attacks and digital hackers. Network security should always be updated and meticulous.

VoIP phone systems are an economical option with all the advantages of a technologically evolved telecommunications system. Small businesses can reduce travel costs with high quality videoconferencing in real time, call center applications, and other compelling benefits of VoIP. With latest wireless phones offering seamless switching between mobile and Wi-Fi networks, VoIP users can look forward to more cost savings and attractive offerings.

Daljeet Sidhu is at TradeSeam. Read our VoIP Service Providers blog article, Small Business VoIP blog article.

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Best Cheap International Phone Cards - Where to Shop and Find on the Internet

When it comes to the words cheap and phone cards joined in the same sentence it's usually a sign of unreliability and false advertisement. That's not so true today as most phone card companies and providers these days are taking advantage of sophisticated telecommunications infrastructure that cut cost. And that cost cutting translates to cheaper international and long distance calls for prepaid calling card buyers all over the world.

There are many reputable companies these days on the Internet where you can find not only cheap phone cards but reliable ones as well. Plus the added benefit that you can purchase one in the comforts of your own home outweighs the choice of driving to your local store to purchase one.

The biggest industry secret is to find the companies that are able to produce their own line of phone cards. Companies like Nobelcom are one such example. Nobelcom even own and operate their own telecommunications infrastructure so they rely on their own resources rather then purchasing a block of minutes from another major telecoms and reselling it at a higher price.

With the ability to manage their own communications infrastructure Nobelcom is thus able to brand their own private labeled phone cards while offering consumers the cheapest rates and clear quality calls.

Another company that is also providing cheap rates is Speedy Pin. Though the majority of Speedy Pin's products are not self labeled they are becoming so large and popular now that they are moving into creating their own line of calling cards. If you take a look at their website you will see they carry a lot of different prepaid calling cards for calling any one particular country. Plus the fact that they include a 100% guarantee on all of their products makes it much easier for me to recommend their services.

One last company that I can easily recommend is called Free Call Planet. They mainly manage a system of VOIP systems used for international calls. So far they offer cheap monthly rates for calling India, Canada and China. They also provide a 30 day money back guarantee (assuming you don't go over a certain amount of minutes) so consumers can give it a try.

You can visit Phone Cards Reviews for a list of the Top 10 Calling Card companies on the Internet.

Edwin M. Clark is a professional travel consultant for mid to upper range corporations in the industry. He is also a contributor and founder of http://www.phonecardsreviews.com, the definitive online resource about the phone card industry.

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The Most Efficient Technology in the Answer Services Industry

What makes a call center so effective? Because they are a company focused solely on providing telephony - it's essentially the product they sell - they aim to provide the best service possible. To stand out, they make sure they stay abreast of information communication technology. Currently, most call centers implement what is known CTI, or computer telephony integration, a system that uses high-speed internet connections and state-of-the-art server devices to efficiently handle thousands of daily calls.

The Specs

Using CTI is essentially like plugging a phone directly into a computer, and then using it to control everything that you need to do with the call via your computer screen and keyboard. An automated call director (ACD) routs the call to an agent, where it is displayed as information that the representative can respond to. In addition, the CTI is able to combine information from several sources, namely whatever type of media the customer is using - chat, e-mail, fax, video, etc - into one interface. It coordinates the transfer of data between the agent and the customer, and between other agents. It also provides advanced services, such as: allowing the agent to determine when they can receive calls; ability to re-route calls; preview and predictive dialing; etc.

One of the first large and separate ACDs was a modified 5XB switch used by New York Telephone in the early 1970s to distribute calls among hundreds of 4-1-1 information operators.

For large companies, such as one providing answer services, a "third-party" version of CTI is used with a dedicated telephony server. This server allows interaction between a phone network, such as a PBX, and the computer network. Instead of the phone being plugged into the computer, vast numbers of calls are captured in the server and distributed between the stations in the call center. The agent receives the information from the central computer, instead of directly from the call itself, but the interface is basically the same.

A Look in the Past

To help support CTI, most companies use their own private phone network, known as a private branch exchange, or PBX. PBX's initially became popular when businesses realized they saved money handling their own calls, compared to using the local telephone service. Soon other functions were developed for the PBX, which were not available to the general operator network, including call-forwarding and extension dialing. It was further revolutionized in the 1990's, as companies began relying on a more efficient process of relaying digital information - the advent of packet switching. Data networking capabilities increased, and with internet providing a way to easily transmit data around the globe, even more possibilities were opened up.

The term PBX has been around from the days when switchboard operators ran company switchboards by hand. Now it refers to any type of complex telephony setup, whether or not they are "private, branches, or exchanging anything."

A new cousin method was developed, called VoIP (Voice over IP), which is used widely today in call centers. Voice communications are delivered over IP networks, like the internet, instead of using the traditional phone networks like the PSTN. The benefits of using VoIp over PBX include conference calling, automatic redial, and caller ID features - and once again, it reduces the cost because of the way internet usage is billed compared to regular phone calls. These methods are able to support the demands of customer service, and have paved the way for Denver answering service to develop.

VoiceNation Live is an excellent example of answering service support. Named "Top Provider in the Industry", it leads the way for customer, and business, Denver Answering service. Visit their website at http://qualityansweringservice.com.

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Savvy Businesses Are Choosing Hosted VoIP Systems to Save Money

A Hosted VoIP Phone system is a great way for a business with 50 users or less to get all the benefits of an Office Phone system without any of the headaches that come with managing it.

There are much better voice and messaging capabilities available with Hosted VoIP Systems than with traditional in-office PBX phone systems. For example, inbound calls can be sent both to the desk phone and cellphone of a user at the same time. Also, any voicemail messages can be forwarded to an email address for listening to right away. Many of the capabilities that users have on their cellphones are available on a Hosted VoIP system, like a listing of missed, received, and dialed calls.

Even though a traditional PBX was very reliable, a Hosted VoIP system actually has a higher level of reliability. One of the benefits of using VoIP is the ability to direct a call to a phone that is reachable through a reliable internet path. So, if your employees are unable to come into work due to a power outage, snowstorm, or other problem, the calls could still be sent to alternate locations, like VoIP phones at another office, or to VoIP phones at your employees homes, or even to people's cellphones.

The biggest advantage is the lower cost. Since there is no large system to buy, the upfront cost is limited to the VoIP phones and basic network upgrades to support reliable VoIP traffic delivery. The monthly cost is lower also, since there is no need to have a service contract with a local telephone company.

Voice quality on a Hosted VoIP Phone system can be better than traditional office phone systems as well, as long as some basic guidelines are followed.

Read more about Hosted VoIP Systems from Rolf Versluis, an electrical engineer who has been designing, installing, and supporting business VoIP phone systems since 2000.

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Hosted PBX - Feature-Rich High-End PBX at an Affordable Price

Hosted PBX, the feature-rich, high-end PBX phone system has emerged as an affordable and reliable telecommunication choice for low-budget business establishments. With the help of the feature-rich hosted PBX phone system, small business organizations can deliver excellent customer support services, which in turn, significantly enhances their business image.

High-End Features for Efficient Call Management

To help small businesses maintain efficient communication throughout business and non-business hours, the hosted PBX phone system is integrated with high-end call management features that are usually found in pricey phone systems owned by established companies. These include auto attendant, call conferencing, call waiting, find-me follow-me call forwarding, voicemail, fax to email, voice to e-mail, automatic call distribution, music on hold, caller ID and many more.

The auto attendant receives all incoming calls with recorded business greetings. For transferring calls to the appropriate extensions, callers are presented with menu options such as dial-by-name, dial-by-extension and more. The system efficiently manages numerous calls arriving together and performs prompt call routing without giving any busy connection indications. Thus, the need for call-handling personnel is eliminated.

Innovative Call Forwarding Options Protect from Missing Calls

Through the advanced call forwarding feature, calls from your official phone numbers can be easily transferred to your alternate phone numbers including cell phones and home landlines assigned as extensions. This helps your workforce to operate from convenient locations, which noticeably enhances their efficiency. Calls remaining unanswered in the extensions are instantly routed to the voicemail system where callers can place voice messages. These voice messages are forwarded to your email account as well. Thus, you can focus on your core business functions without being concerned about missed calls or messages from potential customers.

Pricey Hardware Not Needed at Your Site

The communication features of high-end hosted PBX phone system can be enjoyed without having to make any heavy capital investment. The service providers maintain all the equipment at their site and PBX functions are offered through a hosted server using high speed Internet or telephone networks at affordable monthly charges.

Hosted PBX - AccessDirect provides hosted PBX systems with all the advanced features of modern phone systems. They provide complete small business phone systems, including: voice mail, toll-free and local phone numbers, and more.

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How Mobile VoIP Works and How it Will Change Communication

VoIP also known as voice over Internet protocol is a process wherein audio signals are converted to digital data and is transmitted over the internet. The process allows Internet users to communicate and make long distance calls at a rate lower than those being offered by telecommunications companies. They are now able to bypass these telecommunications companies and can begin using VoIP to communicate with people even around the world.

Mobile VoIP has changed the way people have looked at VoIP. VoIP has been limited to those who used personal computer that has VoIP. The computer is connected to the Internet and has restricted VoIP inside the confines of your home or in the office. But now, if you have a mobile phone that has access to the Internet or also known as GPRS or General Packet Radio Service or that has 3G and WiFi connection can use VoIP. This is known as mobile VoIP. This way, you can use your mobile phone to call anyone that has mobile or traditional VoIP.

So, how does mobile VoIP work? You should know what you need to make mobile VoIP work. You would obviously need a mobile phone that supports GPRS, 3G, or Wi-fi system. You will also need a handset that is compatible to the mobile VoIP system like Skype and Google Talk. You can check your local mobile phone company and see which mobile phones are compatible to mobile VoIP.

So, what is the reason why mobile VoIP is more popular and is more effective when it comes to communication that normal mobile communication? VoIP is a lot cheaper than telecommunication companies offer. It is ten to twenty times cheaper when you call someone outside the country. You are able to save a lot of money if you have international business to run and that you would need to make long distance calls almost every day. Since you are connected to the internet, you are only paying for internet charges plus you can call anytime and anywhere you want as long as there is an internet connection. You won't need to change your number like other phone companies do. You can also enjoy features that several phone companies charge you for. These features include call waiting, call forwarding, and call log among others. And the best thing about this is that they come for free. With VoIP you can call at any place where you want to. Some businessmen find it hard to communicate with their business partners because they do not have their laptops all the time. This is why mobile phones are much convenient as long as there is internet connection within the area. In some countries, calls are being charged per minute but with the use of mobile VoIP, you are given the liberty to talk all you want because there is no restriction to the time of talking because you are not worried if you are going to pay a large fee for a single call.

Tina L. Douglas is a well established author on the topic of voip service.

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The Goons of the Internet

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At one point or another, everyone comes in contact with a computer-to do homework, professional work, recreation, gaming and to store useful, vital information. Therefore, it is very important for the information on the computer system to be stored and kept properly. It is also very important for users to protect their computer systems from misuse, abuse and data loss. A good example of this would be how crucial it is for businesses to keep their information secure so that hackers can't gain access to the information. Users at home also need to take precaution to make sure that their credit card numbers are secure when they have online transactions. If not, there might be a computer security risk, which is any action that could cause loss of information, software, date, processing incompatibilities or cause damage to computer hardware. There might also be an intentional breach in computer security via the Internet. This is known as cybercrime, an illegal act based on the Internet that is one of the FBI's top priorities.

Before the user can properly arm himself or herself against Internet security breach, he or she must be aware of what to watch out for in order to have the proper line of defense. There are actually several unique categories for people to watch out for, or people who commit cybercrimes. They are referred to as a hacker, cracker, cyberterrorist, cyberextortionist, unethical employee, script kiddie and corporate spy.

The Hacker is a cybercriminal who accesses a computer or a computer network against the law. The common excuse that these criminals offer is that they only hack computer systems to find leaks in the security of a network. The Cracker on the other hand, refers to a person who intentionally gains access of a computer or a computer network for bad reasons-with the intent of destroying and/or stealing information. Both Hackers and Crackers are very advanced in networking skills. The Cyberterrorist is a cybercriminal who uses a computer network such as the Internet to destroy computers for political reasons. Just like a regular terrorist attack, it requires highly skilled individuals, a lot of money to implement, and years of planning.

The Cyberextortionist is someone who uses emails as a mode of offensive force. Electronic mails that present themselves as originating from millionaires who would give a certain amount of money for a little cash deposit from the user are one of the most common forms of extortion these cybercriminals utilize. Aside from this, Cyberextortionists can also use blackmail, for instance, when they threaten a company that they will release confidential information if the company does not pay them a huge amount of money.

Besides cybercriminals, the user can also fall victim to bugs, viruses and other malicious software that are either planted by cybercriminals, or accidentally activated by the users themselves. For example, if the user clicks on something and screen shots of weird messages or pictures appear, or the disk memory becomes significantly less in a short period of time, or music and sounds play randomly, files get corrupted, unknown files randomly appear and programs don't work properly, then there is a huge possibility that the computer system has been infected with a Trojan Horse.

Tina L. Douglas is a well established author on the topic of voip service.

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VOIP - Communication Technology at It's Best

You have heard of the term VOIP from countless people who are using it. But, what is VOIP? VOIP stands for voice over internet protocol. In layman's term, VOIP is simply the term used when you use the internet to call someone. There are a lot of software that use VOIP. One such famous system is Skype. Now, you will have a lot of questions in mind right now. Why would you choose VOIP over a landline phone? And will there be any charges involved?

Remember the time when cellphones were not yet popular and everyone was using handheld or wireless landline phones. It was until cellphones became cheap that mobile phones became popular. The same thing happened with VOIP. People are now using VOIP to call someone halfway around the world than using landline phones and have a stack of bills by the end of the month. It is an excellent way for you to save money. Not only will it be free, you can talk to anyone at any time as long as they have the same software or application. This is why it is very important that you know the advantages of having VOIP inside your home or maybe in your office.

VOIP offers its users a wide array of benefits. If you have a PC, a stable internet connection, a microphone, and a headset, then you are set to have VOIP. You will sign up for VoIP service to have some additional features added to your application. There is no need for a landline phone anymore. Landline phones are expensive to maintain and making long distance calls will only make your monthly bill cost even more.

Another main advantage to having VoIP is that you have unlimited time of communication. Consider this, if you are on a landline phone calling someone miles away, you will be charged every minute you spend talking to that someone. This makes your conversation fast and inconvenient. If you have VoIP, you can talk all you want because you will not be charged with anything other than the internet bill. Some VoIP companies charge a flat rate for a single month regardless of how many hours you have spent talking.

You can have conference calls for business transactions with VoIP. Instead of limiting yourself to talking to a single person, why not talk to more than two at the same time. This makes business and meetings more convenient since all are listening and can share details at real time and at the same time.

The best thing about VoIP probably would be the free services. There are a lot of VoIP providers that offer services for free. There are no rental fees or other fees. In fact, you can enjoy other features like conference calls, call waiting, caller ID, and others which, in landline phones, cost so many dollars to have. You can even travel around and still use VoIP. Wherever you go, you can still use VoIP as long as there is an internet connection.

Sign up for VoIP today and put your worries away. You can still stay in touch with your loved ones using VoIP and save money in the process.

Tina L. Douglas is a well established author on the topic of VoIP service.

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The Magic of Voice Over Internet Protocol

One of the newest technological advances in the market is the Voice over Internet Protocol or better known as the VoIP. This technology uses the broadband Internet connection to communicate to another phone unit, regardless whether it uses the same technology or is a regular landline number. It tends to bypass the usual analog or regular phone lines. Some units of the protocol allow you to call other people using the same VoIP technology, while some users are even allowed to call local landline numbers and other cellular phone numbers or international connections.

The technology allows plenty of leeway for innovation. Some services requires the use of a VoIP phone to make the call while some requires only a traditional phone to make use of the service. The system works by converting your voice into a digital signal that is communicated through the internet. Each signal sent from the unit is transformed into a signal that is converted to the regular connection. This is especially true when you are making calls to a regular landline phone numbers.

The technology allows you to use three basic phones to make the call. You can use the computer itself and its gadgets, a special VoIP phone or headset and a regular phone that connects to an adapter that is either connected to the USB or a com port of the personal computer. The best asset of the technology is that you can make use of the wireless "hotspots" in your community and make the call from anywhere. Just as long as there are Internet connections, you can easily attach the VoIP to your laptop or computer and make the call at your convenience.

The connection uses two essential components. First, you need a broadband or high speed Internet connection. It would be useless to have the technology and not be able to make a call due to the lack of Internet connections. You can avail of the Internet service in your area, Internet Service providers are now usually provided with the landline connections that you have in your home.

Second component that you need is the computer with an adaptor and specialized phone or regular phone unit. Please remember, in order for you to make use of the technology you need to have a software program in your personal computer that will allow you to run the connection. Special VoIP phone units are also made available, this is to ensure that you get good and clear communications with the other party.

The Voice over Internet Protocol offers their services for a minimal registration fee. Although some may offer their services for free, it would always be wise to make a connection with a registered VoIP provider. Thus, you are assured of having trustworthy and dependable VoIP services. Most of the time, long distance calls made outside your area, will incur charges just like the ordinary phone lines. However, some VoIP connections will only charge you a flat rate for every call that you make. VoIP connection is a new mode of communication that is making waves in the industry.

Tina L. Douglas is a well established author on the topic of voip service.

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Voice Over Internet Protocol 101

VoIP, more specifically known as Voice over Internet Protocol, is a type of technology that has a set of applications that permit users to make telephone calls with the use of a broadband internet connection. Voice over Internet Protocol is also known as Internet Telephony, IP Telephony or a Broadband Phone. Voice over Internet Protocol works by using a process in which voice and audio data is broken up into small packets. These smaller "chunks" of data are then further compressed. Then, they are transmitted over an IP network, the internet for example. These small packets of data are then reassembled when they reach the receiving end. This is the basic mechanism of how two people can communicate using voice.

It is a reality that using Voice over Internet Protocol when making phone calls rather than using the traditional telephone lines will help you save more money. As a matter of fact, it has been proven to save at least thirty to ninety percent off the average person's regular monthly phone bill. If you have access to an internet connection and you are regularly making overseas international phone calls, then using Voice over Internet Protocol is fully relatable to you. Aside from this, when you are running a business, Voice over Internet Protocol is a good way to cut your phone costs. These are just a few of the reasons why it is good to switch to Voice over Internet Protocol when making calls.

Although most people are skeptical about using Voice over Internet protocol on a regular basis due to the quality of phone calls, there is actually no need to worry because VoIP calls have now been increasing in quality over the last few years. As of today, it is at the stage that it is as good as, or in some cases even better than the traditional phone line. Basically the quality of the phone call depends on the quality of your internet connection, hence a broadband internet connection is the most ideal type for VoIP. Most users have already upgraded to this type of connection, so switching to Voice over Internet Protocol nowadays seems less daunting and more advantageous.

All that is needed to perform a Voice over Internet Protocol phone call is a computer and an internet connection. This computer has to have a headset, speakers or headphones so you can hear the person you are talking to. Aside from this, your computer has to have a microphone, so the person you are talking to can hear you talk too. Hence, both parties can communicate both ways. Furthermore, a VoIP software has to be installed in your computer systems. Some examples of the software are Skype and Comcast. There are also VoIP devices that can use the traditional analog phone. One example would be Magic jack- it is a small plastic rectangle that is to be connected to the computer's USB port, and the cord of the analog phone is connected on its other end.

Tina L. Douglas is a well established author on the topic of voip service.

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VoIP - Digital Post Cards

Several people have argued the relevance of the Voice over Internet Protocol (VoIP) technology and consider it as the best communication option there is. But how can they make such statement? What distinct edge does it give which is absent in the traditional telephone system? To help identify with those people, it is but imperative to first know how the innovated technology works.

Voice over IP is simply conversation (or voice transmission) via the internet. What's uniquely good and beneficial in VoIP is its capability to send voice in packets, which are like postal cards sent through the mail, as how the Father of Internet Vint Cerf describes it. They are like a puzzle where each postal card carries limited information and requires the other cards for the full message to be assembled and completed, producing one long note which is the complete picture. However, before having the complete puzzle of message, a number of steps are required.

Sampling of audio must first be done via the computer. This is a process of recording and then storing the tiny piece/s of audio. But in VoIP, the audio pieces are sent over the IP network instead of storing them in the computer. Upon receipt on the other end of the line, the audio pieces are converted into a compatible format for the recipient's device which may be another computer or a telephone, so that the receiver may be able to get and listen to the complete recording.

Take note that before the audio pieces are sent to the other end, it should be compressed to lessen the required space for the file. This would promote a smooth, fast and uninterrupted transport over the IP network or web. Compressing audio files is done through a compressor/decompressor (CODEC). Simply put, the CODEC's are there to minimize and decrease the bandwidth of files, then gather and combine them to form full bigger chunks and eventually squeeze them into data packets, hence, a better transmission. Typical IP packets contain about 10 milliseconds worth of audio each. Numerous CODEC's are accessible which can be used not only for VoIP, but also for videos, photos and other multimedia files.

Finally, VoIP can only be successful with the cooperation of the other end of the line. The receiving party should of course be able to receive and read the sent digital audio pieces in the IP packets; otherwise, communication via VoIP becomes useless and futile.

Two means may be executed to make the above possible and successful, but it would be dependent on the user's receiving device. If they are receiving the IP packets digitally (includes the internet), just like Skype, the files may automatically be read. However, if the data are obtained through an analog technology (e.g. telephone, cellphone), there must exist a converter to convert the digital files to a signal readable by the analog device of the user.

So, are you convinced that the Voice over Internet Protocol (VoIP) technology is the best human innovation ever?

Tina L. Douglas is a well established author on the topic of voip service.

For more advice and information on top voip service, just click on the link.

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Calling Without a Phone

It is likely that many people in our day are familiar with the terms hardware and software, it is almost a given when one owns a computer or laptop. Now there is a new addition to the technology "Soft" family, the softphone. Never heard of it? Well what many computer users may not have realized yet is that they have already heard of or been using softphone technology. If you have been voice calling or video calling friends, colleagues and family over Skype, Yahoo! Messenger, or iChat, then you are a softphone user.

Softphone is the term given to a type VOIP technology that allows PC to PC calling, whether plain voice calling or more advanced video calling. VOIP stands for Voice over Internet Protocol; it is the technology behind voice conversations using internet connection. How do softphones work? Unlike landline calling that uses analog technology to transfer audio through the phone, softphone technology uses digital technology. This technology in basic terms breaks up the audio that enters the microphone when we speak, making it easily transferable. With little delay, the audio information is received by the computer on the other end and is rebuilt to the original audio, allowing the message to get through to the person you are talking to.

Some of you may be wondering why use it at all if it will only work when you and who you intend to talk to are using computers. There are two quick and simple answers for this inquiry: first, most if not all softphone applications are free. You heard it right, they are free to download, and free of charge for PC-to-PC calls!

Second, if you really need to call someone and they are not on their computer, softphone applications such as Skype allows PC to Phone calls. This however is not free. It is still a convenience if you are at your computer all day. After all, managing between communication and work is simpler on just one screen.

Voip softphone technology allows a new type of convenience for all types of people. The technology makes long distance communication easier, and cheaper. It is also useful just or casual calling and communication. Most of all, it has a place in the business world. Many executives today use softphone technology to better relay work related information. With a lot of work related information being on computers, the communication being on the same platform makes managing simpler. Softphone technology also boasts multi-caller capabilities, allowing meetings for people miles and miles away from one another, not to mention the help it gives for the employee phone bill budget.

VOIP softphone technology is become increasingly common for computer users. It is growing in line with the increase of Internet providers, and need for clearer transfer of information. If you have yet to try it, why not download and explore one of the following VOIP softphone applications: Skype, Trillian, Google Talk, or Yahoo! Messenger. All you need in your computer is internet connection, a microphone and speakers. Most of which are laptop builit-in.

Tina L. Douglas is a well established author on the topic of voip service.

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Understanding the Voice Over Internet Protocol

There are many information about Voice over Internet Protocol that are, frankly, hard to understand, especially to the lay man. So I've decided to make intensive research and try to understand the concept in a way that I can explain it to anybody.

The first thing we have to know is what exactly is VoIP? Basically, VoIP stands for Voice over Internet Protocol. It can be better understood as phone services thru the Internet. To broaden it, VoIP is getting almost all the services that the traditional phone offers, but cheaper and more flexible. All that it requires is an excellent broad band internet connection and you're ready to go.

You might be wondering how VoIP works. It works by making the analogue signal into digital format via converting them into smaller parts or packets that is then transmitted over to the internet. From the internet, the packets are then re-assembled to bring it back to its original analogue signal. The whole process is made possible by "compression/decompression" or technically speaking, Codec. Codec is the process of breaking down and putting together large files in order for it to be transmitted thru a series of networks.

In other words, the voice (signal) is broken down to smaller signals so that it can be transmitted to a series of networks via the internet; then the process is reversed wherein the smaller signals are then rejoined to form the original signal that can be received by the other line.

There are 3 modems in which a VoIP can be received. An ATA or Analog Telephone Adapter is like the traditional Telephone that uses a telephone jack and is fixed in one location; the difference is that it uses the Internet in which the ATA is connected to.

A VoIP Phone is another way to receive information, but the difference lies in the fact that it does not need a computer in order to function. A VoIP phone needs only a direct link to an IP network or Internet Protocol such as a Wi-Fi connection.

Lastly, you can also use a soft phone; this service is possible with the help of a Computer and software that is usually provided for by VoIP providers. With the use of a soft phone, one can make calls from computer to phone, Phone to computer, or computer to computer.

What are the advantages of VoIP over the Traditional phone? The best thing about using VoIP is that it is very affordable. Some providers offer unlimited calls, either local or international, at a very low rate, which is usually offered through monthly plans, compared to the Traditional Phone that charges consumers per long distance call added to its usual monthly charge. Another great feature of VoIP is its flexibility and accessibility, whether you are a stay at home mom or a businessman that travels a lot, VoIP is perfect for you, all you need is a steady internet connection.

One major disadvantage lies also to the fact that it is powered by the internet wherein IP traffic is a possibility. If traffic is extensive and your network cannot handle it as fast as it should, information transmitted can take awhile to arrive.

So before choosing to use VoIP, make sure that the service it provides fit your lifestyle.

Tina L. Douglas is a well established author on the topic of VoIP service.

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Voice Over Internet Protocol & Its Disadvantages

When we talk about VoIP or Voice over Internet Protocol, we are talking primarily about a revolutionary way of talking with somebody like the traditional phone, only, more advanced-in simpler terms-it is phone service over the internet.

To better understand how it is different from the traditional phone, let us first give a brief preview how the two works. The traditional phone or regular analog audio is made up of fiber optic networks that digitize your voice communications before sending the signal over the phone lines miles away, and then when it reaches its destination, the signal is once again switched to analog.

On the other hand, the Voice over Internet Protocol, works basically with the same principle, only through a more complex & revolutionary way. It works by making the analog signal into a more digital format by converting these signals into smaller packets that is transmitted through the Internet-which differentiates it from the traditional phone that transmits its signal through phone lines. From the Internet, these signals are then reassembled back to its original form when it reaches its destination. The process is attributed to the revolutionary process of "compression/ decompression" or Codec, which is the process of breaking down & the putting back together of large files for it to be able to pass through a series of networks.

With this ground-breaking way of putting a twist on the traditional phone, it is now possible to make phone calls through your computer; you only need to have a stable broadband internet connection & a great VoIP provider.

Some people prefer to have both the traditional phone & the VoIP, because as advance as VoIP may be, there are still setbacks related to using it. One problem that consumers may face when using VoIP is that not all VoIP providers connect directly to emergency services like 9-1-1, which is a big part of every family's well-being. With the use of IP services, emergency calls cannot be easily routed to the intended receiver mainly due to the general nature of Internet Protocol. Whereas, the traditional phone has a fixed line that enables a direct relationship between a specific telephone number & its physical location, while the IP service on the other hand makes locating or mapping out of a specific IP address to that of the location very difficult. In that sense, emergency hotlines, like that of the local police dep't, can locate emergency locations just by calling from a fixed line because it is possible for them to locate your specific location without you telling them, but with VoIP, that same process would be hard.

Another problem is that unlike the traditional phone, VoIP in general, is susceptible to power outrages since it is connected to cable modems or routers that rely on direct lines to electricity-another problem that may pose especially on emergencies. Not all VoIP providers also offer directory assistance or white page listings.

Although VoIP is making its name, there are still much consideration that consumers should take account for. It is important that before choosing to avail any services, careful weighing of whether or not it suits your lifestyle and it meets your needs.

Tina L. Douglas is a well established author on the topic of voip service.

For more advice and information on top voip service, just click on the link.

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How to Use Google Voice Without Spending Cellular Minutes - Tutorial

Google Voice is a nice application to make absolutely free calls to both USA and Canada. On another note it is not completely free because you have to utilize your cellular minutes to call GV number. If you have unlimited calling to few numbers you can add your GV number to the fav destination list such as T-Mobile's myfavs and make free calls without using limited cellular minutes provided by your telecom operator. This is a good hack but only for those with the luxury of favs plan. Gizmo once offered free calls from Google Voice. This was such a useful and easy application that Google bought Gizmo and now sits on it. Further registrations to Gizmo have been stopped and only those who registered while it was available are able to make calls using Gizmo. Don't worry, we got you covered - thanks to SipGate

Why Google Voice + SipGate?
Our experiments with various tools revealed a way to make free phone calls using Google Voice without wasting limited minutes. All one needs to do is to set up Sip gate to use GV. Once it is set up, you can use your pc or laptop as a cell phone - awkwardly big though. You can still receive calls on your main number as usual. Besides saving anytime cellular minutes you will experience a better call quality with added advantage of having the privilege to record your calls.

What is needed?
Google Voice Account: You need a GV account which you ca now get without any invitation. You also need a Sipgate Account and Sipgate phone number, both of these are free too. With that let us see how to make truly free phone calls.

How to set up Sipgate with GV?
Step 1: Get a Google Voice account if you do not have one.

Step 2: Get a Sipgate account. They will send you a text message that has a confirmation code for verification. Provide your own cell phone or use the GV number to get that text.

Step 3: Fill out the basic information like your name, address and email.?do use a working email as you will have to confirm it.

Step 4: Download Sipgate software but do not start installing it. Respond to your email first that you get after your Sipgate registration.

Step 5: Choose your phone number. Add your exact address here.

Step 6: Go to Sipgate website, sign in and click on settings in the upper right corner. Set it up as per your preferences.

Step 7: Go to your GV. Add this new number as a new phone under GV. GV will confirm this number by calling you, log in to your sipgate application after installing it, pick up the call from GV and enter the digits (switch to dial-pad) that GV asked you to type.

Free Calls Hub is a fast growing VoIP weblog with news and reviews about VoIP services.

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Are VoIP Phones Expensive?

One of the stigmas attached to VoIP is the cost of buying the actual hardware. Though it's obvious why VoIP is cheaper than regular PSTN with regard to the monthly bill, many balk at the thought of replacing their existing hardware with VoIP compatible phones. For a long time this was a valid concern. In fact, it was something of a catch 22 situation for VoIP. Lower costs come with mass adoption and mass adoption comes with lower costs!

However even with this roadblock, VoIP adoption has skyrocketed and now the price differential is so low that it's easily affordable. People are still sometimes stuck though with the image of how VoIP phones are costly. There's no doubt that VoIP phones can be expensive. Some include high end features such as those designed to send and receive high quality HD voice. But there are cheaper phones as well to suit every budget.

VoIP phones vs PSTN phones

On an average, VoIP phones do cost more than PSTN phones. This is because they almost always have more features than a comparable PSTN instrument. The real cost savings of VoIP are being reaped by businesses and these users need more than just simple calling functions. Hence the large number of VoIP phones you see are tailored to these users.

In addition, VoIP phones need to be compatible with PSTN networks and for this they need a device known as an ATA adapter in some form or another. Certain phones are just regular analog phones with the ATA adapter built in and sometimes it's an external dedicated device. There's still no standardization of the way VoIP services are delivered, but this is a factor that will become a lot clearer in the coming years.

Starting prices and basic features

It's important to ensure that your VoIP phone is compatible with your service. If you buy a "Skype" phone for example, it's not going to work with a regular SIP VoIP service. Having said that, any decent VoIP phone should be able to connect using the SIP protocol as it's the standard.

As an example, one of Cisco's IP phones is available for just $16. Of course it has just basic functionality, but even that includes features such as Power over Ethernet (PoE), an LCD display and call forwarding. However, it runs the SCCP VoIP protocol and won't work with SIP phones. This gives you an example of the few pitfalls you need to look out for.

Bhagwad is an experienced writer for VoIP business solutions. He also specializes in recommending VoIP phones to those who are just starting out.

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Hacking in the World of VoIP

After an era of hacking websites, e-mails and profiles, these criminal computer experts have added VoIP in their list. Although the hazard of VoIP hacking is less dangerous than the typical internet hacking on websites and profiles, the analogue voice data to be converted into digital type transported over the web is still susceptible to hackers' assaults. Hackers make use of their proficiency and devices conventionally for VoIP which allows bugs, worms and viruses to penetrate the VoIP's system. These attacks caused people to be cautious and afraid of utilizing VoIP services that some have even decided to stick to traditional phone systems rather than changing to VoIP like many people are all over the worlds.

So up to what extent are hackers able to attack the VoIP system? They can do it in numerous means, one of which is the audio spam, which can also be carried out using MP3 files and the likes. Call hijacking is also possible, wherein hackers would interrupt a call conveyed by VoIP and relocate the conversation to another person. Wire phone tapping, commonly utilized in the conventional phone services, is even easier and uncomplicated in VoIP systems as the tapping could be done over the internet and not on the phone itself. In addition to the record, the risks of voice phishing, where users are persuaded to release personal information to another person, may be due to sending recordings of conversations through VoIP. Caller ID's may also be parodied where people are convinced that they're conversing with someone they know, which would easily allow thieves to have an access on vital information, taking it personally from the user. And shutting the VoIP services down would not be a good stand particularly when business and other important transactions are made through VoIP. Above all these, the most common technique hackers do is spreading viruses across the web.

How then can one enjoy the benefits of VoIP while guaranteeing the safety of its use? After being aware of the dangers a hacker may do to your VoIP system, it is not a good reason to turn around against VoIP, as some solutions may be of help. Above everything else, every user must be careful in every conversation he/she transacts. Information should not be easily released until you are certain that you know the person you're talking to. Like e-mails, spam filters are also helpful in VoIP. And for a better security, advance encryption may be an advantage, especially for huge companies and industries. Hacking may also be minimized by choosing and limiting the people who could access and manage your VoIP systems.

In spite of the bright side that we get from the infinite VoIP advantages, users must not be indifferent to the possible hacking assaults that may come anytime as these threats are detrimental and dangerous. Therefore, in using VoIP services, users must ensure proper software to detect threats and protect the system from such hacking, then, can one enjoy the sweet life with VoIP?

Tina L. Douglas is a well established author on the topic of voip service.

For more advice and information on voip service, just click on the link.

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Buying Calling Cards - Affordability That Generates Convenience

If you travel frequently and international call rates have been an irritating distraction in staying in touch with the people that value most in your life, then cheap calling cards is your answer.

Working of these phone cards-

The working of these phone cards is as simple as that.

The moment you buy a calling card, you get a unique PIN number associated with it. This PIN number has to be prefixed before dialing the international phone number of the destination. Thus the cheap call rate facility is activated on your mobile phone.

Types of the phone cards-

There are two types of calling cards available in the market- prepaid and post. In prepaid phone cards, you can avail the service as much as your credits allows you to do so. Once the credits gets depleted, the services are stopped. The advantage of this cards is that you can spend as much credit as you need and can recharge it at any point of the time.

While postpaid cards can get you services uninterrupted without having to worry about the credits.

The availability of these cards has resulted in the convenience that you can get while on the roaming abroad.

Obtaining the cards-

These cards can be obtained from anywhere in the world with the availability of Internet access. Various calling cards deals are available online. The phone cards are available at attractive prices.

Not only its easy to get the one of your desire but, its cheap calling rates adds to the joy and excitement and doubles the thrill of being abroad.

The Companies provide toll free numbers also so that users can inquire about their apprehensions and get their doubts cleared. So be in touch with your loved ones even when you are on the move and away from them!

Mike Gapes is a renowned author on Telecommunication Industry and has written several quality articles cheap calling cards, Cheap phone cards, international calling cards, Mobile Phone UK.

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And Poof! Free Calls!

Voice Over Internet Protocol or VOIP, is the kind of technology that we see becoming more and more known today. We know about Skype, Trillian, and other Voip software because of its quick and easy download and friendly interface. For some users however, the old telephone type of conversation is still what they prefer. Also, not everyone has one of the newer laptop models that these days always come with a built in video camera and microphone. Nope, there are still many users who still have the good old reliable desktop at home. For those of you have who want quick and easy access internet calling, no surprise, technology has something just for you.

The technology is still Voip, but of a whole more convenient type. Today, we have Voip USB devices. I will be talking about one brand of these devices in particular. They all do the same thing generally, but the Magic Jack is one of the more known and widely used ones.

The Magic Jack is a type of Voip USB device that acts pretty much like a combination of Voip software and your normal household landline telephone. It is small rectangular shaped device that connects like a USB (thought for USB standards, it is rather bulky). All you need to do after connecting the device is to connect it to any household type of telephone. You heard it right; you will be making and receiving calls through the classic telephone. By connecting the telephone the magic jack through the telephone cable, you will be able to make use of your Internet connection to make digital phone calls. You will be able to make phone calls, both locally and internationally, to anyone who has a Magic Jack connected to their computer as well; for free! Well, not quite.

Magic Jack of course has a price. Buying it will cost you around $40. The bright side to this is that this is good for a whole year's subscription. I don't know about you, but this looks to me like a much better deal than long distance landline costs. After your one year subscription, subscribing for following years will only cost you around $20. That isn't bad at all.

Let's get back to the features of Magic Jack. One of the things I personally like about it is the software. When connected, Magic Jack uses its own software to be able to make calls and dial (sorry for those of you who wanted to use the actual phone buttons). I like the interface because it still looks just like a regular phone-pad. The little window to be able to click the numbers for your call isn't too bulky, if anything it is sized perfectly so as not to be a nuisance when you are working on something else.

The Magic Jack also boasts directory assistance, caller-ID, voicemail, call waiting, and other features just like a high-tech landline phone. You can check out their website which is easily searchable on any search engine, just type in Magic Jack. Their website will quickly show you its features, being told by the maker itself. So go on and check out this nifty little device. It will help you keep connected with others, and save you some money. Sounds like a good deal to me.

Tina L. Douglas is a well established author on the topic of voip service.

For more advice and information on top voip service, just click on the link

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VOIP - A Very Innovative Discovery

VOIP is an acronym for "Voice Over Internet Protocol." It is a means, which makes the older long-distance calling so much simpler than before. It converts and translates analog data in the computer digitalized. It makes that sound you hear from your telephone and converts it into digital, which is data that is sent through the World Wide Web. Through your DSL provider or local Internet provider, you can currently utilize them as a way to make calls all within your country and even abroad. Additionally, it is free and very effective to utilize. You just need your computer, an Internet connection, a microphone, and a speaker to force this to work. Lots of individuals have been performing this already and it could alter how the world connects and communicates. It is very amazing to think that individuals such as us once were so extremely disconnected with one another. Then came the technology of the telephone, which made things simpler. Now, due to this recent technology, individuals can simply dial up anybody worldwide. Isn't that amazing? VOIP is definitely one of the most useful discoveries in this century.

If you view it directly, VOIP works through different Internet networks. Enough that it can additionally be named, "Internet Telephony" - which is defined as utilizing the Internet in the method you utilized your old phone. There are lots of things that occur behind the scenes when you make VOIP calls. But many of them involve the changing of analog information into digital to force things to be smoother for the network and the system of the Internet to process. Every system has a various language, and for VOIP to occur, each and every one of these must jive and understand each other. Such that when the data or the sound wave gets to the receiver coming from the sender, it would be crisp and clear- and almost sounds exactly as how the sound was developed.

There are many tools and forms for VOIP. The simple Smart phone that you possess can be a tool for dialing overseas if it has an Internet connection. Another tool is "Skype" which is a program which gives free service to anybody. Their services involve making free calls worldwide and making video calls. Video calls are calls in which an individual can view the person they are communicating with through the utilization of a video camera.

There are many institutions these days who have turned to utilizing VOIP and let go of their older phone carriers. The system of Voice Over Internet Protocol is inexpensive, and at times free, and effective in a way that institutions have brought this into their businesses. By utilizing VOIP, they are able to save lots of money by avoiding monthly phone fees. Through the utilization of these Smart phones and the program Skype, businessmen can be more flexible and mobile. They can dial their partners overseas without spending too much. VOIP is one of the best innovations of this century.

Tina L. Douglas is a well established author on the topic of voip service.

For more advice and information on voip service, just click on the link

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Skype As VOIP

Most of you by now have probably heard of the VOIP (Voice Over Internet Protocol) beast that is Skype. Skype is quickly becoming one of the most popularly used voice calling softwares. There are many other programs today that also offer the same online calling services that Skype offers, thus you may be wondering why is Skype topping that list. I believe the reasons stem from ordinary users like you or me, and what we see that Skype offers. With that in mind, I would like to discuss the top reasons why I personally really enjoy using Skype.

The first reason is something I instantly noticed upon opening my downloaded Skype for the very first time: the interface. The interface of Skype shows a skin with different shades of the color green and blue. The types of blue and green have a very fun type of appeal, leaving the user with a welcoming and user-friendly feel. The interface buttons are presented in a rounded rectangles adding to the fun appeal.

The interface is also very organized. I would be so bold as to say that it hits the user-friendly target right at the bullseye. The top portion of the interface presents the user with the basic software drop down options. The rest of the interface is arranged in two columns. The left column manages all your contacts, conversations, and your own profile. It is presented much like any other messenger software making it very easy to get used to. The right column is reserved just for calling and messaging features. The right column is much bigger than the left, leaving just the right amount of space to let the user focus on conversations. These are just some of the details on why I think the Skype interface is great, there are many more, it won't hurt to explore on your own.

The second major reason I really enjoy Skype is the Extras. Skype comes with a bunch of add-on like extras that you are free to use. The best part about them is that they are interactive. A user can connect to the server to get a hold of the extras and use them to make conversations much more entertaining. Some of the default extras include classic games like Backgammon and Chinese Checkers. Some of the more innovative extras provide voice recording in MP3 format (not to mention the use of fun sound effects), online back-up, and even online meetings with file sharing capability. There are tons more Extras to check out and explore.

Another of the many reasons why I enjoy Skype (and possible one of the more shallow ones) is the "check settings" option for calling and video calling. Skype has this friendly option of checking your microphone, video camera, and internet connection at any given time before making a call to a particular contact. You can check each one of them individually, and Skype will give you feedback and setting options. These include the internet connection between you and your contact, as well s video quality due to connection. This for me is just one of the small things that tell me the makers of Skype put loads of thought into making it. I fully support how the phrases "Skype me!" and "When are we Skyping?" are becoming more and more common.

Tina L. Douglas is a well established author on the topic of voip service.

For more advice and information on top voip service, just click on the link.

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